Welcome to Skip's Catch

Privacy Policy Disclaimer
Effective Date: 01/01/2025

Skip's Catch ("we," "our," or "us") is committed to protecting the privacy of the individuals and families we serve through our food pantry services. This Privacy Policy explains how we collect, use, and safeguard your information.

1. Information We Collect

We may collect the following types of personal information:

• Name, address, phone number, email
• Household size and income level (for eligibility verification)
• Dietary needs or allergies (if disclosed voluntarily)
• Other relevant information to assist in service delivery

We collect this information directly from you when you sign up for services, fill out forms, or communicate with our staff or volunteers.

2. How We Use Your Information

We use your information to:

• Determine eligibility for services
• Provide appropriate food and resources
• Contact you with updates about your services or appointments
• Maintain records for reporting and funding purposes (in compliance with grant or donor requirements)

3. How We Protect Your Information

We are committed to safeguarding your personal data. Your information is:

• Stored securely, whether on paper or electronically
• Accessed only by authorized staff or volunteers
• Never sold, rented, or shared with third parties for marketing purposes

4. Sharing Your Information

We do not share your personal information with third parties except:

• With your written permission
• When required by law (e.g., to comply with a legal obligation)
• With trusted partners (e.g., government agencies or other non-profits) who assist us in providing services, and only to the extent necessary

5. Your Choices and Rights

You have the right to:

• Request to review the information we have about you
• Ask us to correct or delete your personal data
• Withdraw your consent for certain uses (where applicable)

Please contact us at SkipsCatch@Outlook.com if you have any questions or requests regarding your information.

6. Updates to This Policy

We may update this policy from time to time. The updated version will always be available at our facility and on our website at SkipsCatch.org.

Contact Us

If you have any questions or concerns about this privacy policy, please contact:
Skip's Catch
1501 7th Ave E, Bradenton FL 34208
(863) 225-2175
SkipsCatch@Outlook.com
SkipsCatch.org

Effective Date: 10/21/2025

At Skip's Catch, we are committed to ensuring that everyone—regardless of ability—has full and equal access to our food pantry services.

Our Commitment

We strive to create a welcoming, accessible environment where all individuals feel respected, supported, and served with dignity. We aim to identify and remove barriers so that no one is excluded from receiving the assistance they need.

Physical Accessibility

Our food pantry facility is:

• Wheelchair accessible
• Equipped with accessible restrooms (if available)
• Designed to accommodate individuals with mobility challenges
• Staffed with volunteers trained to assist individuals with disabilities upon request

If you need assistance when visiting our pantry, our team is here to help.

Communication Accessibility

We are committed to effective communication for all visitors. Upon request, we will make reasonable efforts to provide:

• Printed materials in large print
• Assistance for individuals with vision, hearing, or cognitive disabilities
• Language interpretation (if available) or referrals to partner organizations that offer this service

If you have specific communication needs, please let us know in advance so we can best prepare to serve you.

Website Accessibility

Our website is designed with accessibility in mind. We aim to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 to ensure our content is accessible to users of all abilities. If you encounter any difficulty accessing content online, please contact us.

Feedback Welcome

We are continually working to improve accessibility. If you experience any difficulty accessing our services or have suggestions on how we can improve, we want to hear from you.

Please contact us at:
Skip's Catch
1501 7th Ave E, Bradenton FL 34208
(863) 225-2175
SkipsCatch@Outlook.com
SkipsCatch.org

Effective Date: 10/21/2025

Welcome to Skip's Catch. These Terms and Conditions outline the rules and expectations for individuals accessing our food pantry services and/or using our website (if applicable). By using our services or website, you agree to comply with the following terms.

1. Eligibility for Services

To receive assistance from our food pantry, individuals or households may be required to:

• Meet income or residency guidelines (if applicable)
• Provide basic information such as name, household size, or identification
• Agree to use food received for personal or household use only, not for resale

We reserve the right to determine eligibility based on program guidelines or funding requirements.

2. Code of Conduct

To ensure a safe and respectful environment for all, we ask that everyone:

• Treat staff, volunteers, and fellow clients with respect
• Refrain from any form of harassment, discrimination, or disruptive behavior
• Follow posted instructions and safety guidelines
• Not bring weapons, drugs, or alcohol onto the premises

Violation of this code may result in temporary or permanent suspension of services.

3. Service Availability

We do our best to provide consistent service, but food quantities, types, and availability may vary. We cannot guarantee that specific items will be available at any given time.

We reserve the right to modify service hours, close temporarily, or change distribution policies when needed (e.g., due to weather, safety concerns, or supply chain issues).

4. Privacy and Confidentiality

We respect your privacy. Any personal information you share with us is used solely for the purpose of providing services, reporting to funders (in non-identifiable form), or improving our programs. We will never sell or share your personal information without your consent, except as required by law. For full details, please refer to our Privacy Policy.

5. Website Use (If Applicable)

If you access or use our website:

• The content is for general information only and subject to change
• You agree not to use the site for unlawful purposes
• All content is the property of Skip's Catch and may not be reproduced without permission

6. Limitation of Liability

While we strive to provide safe, high-quality service, Skip's Catch is not liable for any harm, loss, or injury resulting from:

• The use or consumption of food or products received
• Errors in eligibility screening or service provision
• Use of our website or digital resources

All services and items are provided “as is” and at no cost.

7. Changes to Terms

We reserve the right to update these Terms and Conditions at any time. Updated terms will be posted at our facility and/or on our website.

8. Contact Us

If you have questions about these Terms and Conditions, please contact:
Skip's Catch
1501 7th Ave E, Bradenton FL 34208
(863) 225-2175
SkipsCatch@Outlook.com
SkipsCatch.org

Effective Date: 10/21/2025

At Skip's Catch, we are deeply grateful for your generous support. Whether you donate money, food, or other resources, your contributions help us provide essential services to individuals and families in need.

Because we are a charitable organization and do not sell any products or services, the following refund policy applies:

1. Monetary Donations

All monetary donations made to Skip's Catch are considered non-refundable. This includes:

• One-time donations
• Recurring monthly donations
• Donations made online, by mail, in person, or via fundraising platforms

However, if you believe a donation was made in error (e.g., duplicate transaction or incorrect amount), please contact us within 14 days of the transaction. We will review the request and issue a refund if appropriate.

To request a review, please contact:
📧 SkipsCatch@Outlook.com
📞 (863) 225-2175

Please include:

• Your name
• Donation amount and date
• Method of donation (e.g., credit card, check, online)
• Reason for the refund request

2. In-Kind Donations (Food, Goods, Supplies)

We cannot offer refunds or returns for donated food or other in-kind items. Once a physical donation is received, it becomes the property of Skip's Catch and is used to support our food pantry and community services.

If you have questions about the types of items we can accept, please contact us before donating.

3. Tax Receipts

If you need a duplicate tax receipt or notice an error on your receipt, please reach out to us. We are happy to help correct or resend documentation for your records.

4. Contact Us

For any concerns related to donations or this policy, please reach out:
Skip's Catch
1501 7th Ave E, Bradenton FL 34208
(863) 225-2175
SkipsCatch@Outlook.com
SkipsCatch.org

We thank you for your support and understanding. Your contributions directly impact the lives of those facing food insecurity in our community.